Refund policy
Returns & Refunds
We hope you love your order, but if there’s an issue, we’re happy to help.
You have 14 days from delivery to request a return. To be eligible, items must be unused, in original packaging and in a fit for sale condition.
Skincare products that have been opened cannot be returned for hygiene reasons.
All items marked as "Final Sale" or "Clearance" are sold strictly as-is and are not eligible for returns, exchanges, or refunds.
Return postage is the buyer’s responsibility
We recommend a tracked service. Refunds are processed within 14 days of receiving approved returns.
Damaged or incorrect items
Please email us within 7 days of delivery with photos. We’ll offer a refund or replacement if appropriate.